Frequently Asked Questions

Check-in is from 15:00 and check-out is until 11:00.This facility has implemented online check-in, so check-in is non-face-to-face.For detai…Continue reading

I am sorry.We are unable to accommodate extended check-out times or early check-ins.

All non-smoking
For smoking, please use the ashtrays located outside the entrance to the lounge building "Haon."

Although meals are not provided at this facility, the dining kitchen is equipped with an induction cooker, microwave, toaster, and tableware…Continue reading

There are several dining options within walking distance.Other nearby markets include "Mishimaya Chuo Branch" and "Lapin Horomachi Branch."

The dining kitchen is equipped with an induction cooking heater, microwave, toaster, pots, pans, and tableware.

There are no condiments provided.Please prepare your own equipment if necessary.

We offer a variety of drinks including sparkling wine, white wine, red wine, beer, sake, canned chuhai, whiskey, shochu, plum wine, mineral …Continue reading

Yes, there is a lounge called "Haon" exclusively for guests.A private lounge where you can enjoy free drinks and music.

Yes, the baths at this facility are supplied with natural hot spring water from Matsue Shinjiko Onsen.You can enjoy it without circulation o…Continue reading

We do not provide shuttle service.

It is located a 2-minute walk from the Matsue Ohashi Kitazume bus stop.

Please use "Kyoten No. 1 Parking Lot" located near the facility.Only one parking space is reserved for guests.For additional devices, please…Continue reading

We do not have any special amenities for children, but if you require any, please contact us in advance.

We offer free rental of baby bathtubs, high chairs, and universal tableware (spoons and forks).Please ask us at the time of reservation.In a…Continue reading

Yes, you can stay with small to medium sized dogs.Since the entire building is rented to only one group per day, you can enjoy your stay wit…Continue reading

The bathroom includes a shower space equipped with shampoo products for your dog.(Please refrain from letting your dog use the bathtub.) The…Continue reading

Pets are allowed on the first floor of the accommodation building, but please keep them in a cage in the bedrooms.Additionally, pets are not…Continue reading

Please note that the total number of pets you bring (including visitors) must not exceed one of the following three:1. 2 small dogs (under 1…Continue reading

No, we do not allow any pets other than pet dogs.

We recommend taking a stroll around the hotel to enjoy the scenery of Lake Shinji or touring the nearby tourist spots.

There is a convenience store a 4-minute walk away.There are also supermarkets such as "Mishimaya Chuo Branch" and "Lapin Horomachi Branch" n…Continue reading

This facility is located at the foot of the Matsue Ohashi Bridge, and is surrounded by tourist spots such as sites related to Lafcadio Hearn…Continue reading

There is no staff on-site at this facility.Upon arrival, you will need to use an online check-in system.Please rest assured that you will be…Continue reading

The lounge building and the first floor of the accommodation building (including the bathroom) are barrier-free and designed with no steps.T…Continue reading

We offer free rentals, so please enquire in advance.Facilities available include bath transfer boards, bath grips, shower benches with armre…Continue reading

The guest rooms, bathrooms, and dining space on the first floor are wheelchair accessible.In addition, the lounge building "Haon" is designe…Continue reading

The bathroom on the first floor is spacious and can be fitted with barrier-free fixtures. (Reservation required)

Please contact us in advance by email for photos and details.