About specific commercial transactions

Name of distributor	Naniwa Ryokan Limited Company
Location	690-0843　21 Suetsuguhonmachi, Matsue City, Shimane Prefecture
Tel	0852-21-2835 Reception hours: 9:00-17:00
Email address	info@yado-hug.com
Operations Manager	Yuji Katsuya
Additional fees and other charges	There are no fees or other charges.
Exchanges and Returns(Refund Policy)	【Cancellation Policy】 You can cancel your reservation by selecting Cancel on the website and following the cancellation policy for each plan. Depending on the cancellation date, cancellation fees may apply according to the cancellation policy. Some plan cannot be cancelled. [No-show] Refunds and cancellations will not be possible if you do not use the service on the day without prior notice.
Delivery time	The room can be used from 3:00 p.m. on the check-in date of your reservation until 11:00 a.m. on the check-out date.
Acceptable payment methods	Credit card
Settlement Period	Payment is made when the reservation is made. If you make a reservation through an online travel agency, payment will be made according to the regulations of each travel agency.
Sales price	The amount listed for each plan