Frequently Asked Questions

【Others】
Are there staff on site?
There is no staff on-site at this facility.Upon arrival, you will need to use an online check-in system.Please rest assured that you will be…Continue reading
【Others】
Are there any barrier-free facilities?
The lounge building and the first floor of the accommodation building (including the bathroom) are barrier-free and designed with no steps.T…Continue reading
【Others】
Are there any barrier-free equipment available for rental?
We offer free rentals, so please enquire in advance.Facilities available include bath transfer boards, bath grips, shower benches with armre…Continue reading
【Others】
Where are the wheelchair accessible spaces?
The guest rooms, bathrooms, and dining space on the first floor are wheelchair accessible.In addition, the lounge building "Haon" is designe…Continue reading
【Others】
Is the bathroom barrier-free?
The bathroom on the first floor is spacious and can be fitted with barrier-free fixtures. (Reservation required)
【Others】
Can I check barrier-free facilities in advance?
Please contact us in advance by email for photos and details.

Emergency enquiries

Reservations can be made on our website.

0852-21-2835

*This is an emergency contact only.Please contact us by email.